{"id":1993,"date":"2026-05-26T17:28:41","date_gmt":"2026-05-26T15:28:41","guid":{"rendered":"https:\/\/sailandprotect.com\/politica-de-cancelacion\/"},"modified":"2026-07-01T10:23:51","modified_gmt":"2026-07-01T08:23:51","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/sailandprotect.com\/en\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2d59mdi-0201763a53fd9b45e82a662095d552ab\">\n.avia-section.av-2d59mdi-0201763a53fd9b45e82a662095d552ab{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/sailandprotect.com\/wp-content\/uploads\/2026\/03\/bg-header1.jpg);\nbackground-position:0% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-2d59mdi-0201763a53fd9b45e82a662095d552ab main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='no-repeat'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1993'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-2c5gtrq-2ce38f06537f501a4d08981cf45e8b4c av_three_fifth  avia-builder-el-1  el_before_av_two_fifth  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpmsgpcn-af4e90509e835081f9d28deb0757a8e8\">\n#top .av-special-heading.av-mpmsgpcn-af4e90509e835081f9d28deb0757a8e8{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-mpmsgpcn-af4e90509e835081f9d28deb0757a8e8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-mpmsgpcn-af4e90509e835081f9d28deb0757a8e8 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-mpmsgpcn-af4e90509e835081f9d28deb0757a8e8 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-mpmsgpcn-af4e90509e835081f9d28deb0757a8e8 av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Cancellation Policy<\/h1><div class='av_custom_color av-subheading av-subheading_below'><p>Boat rental in Mallorca<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-2ajw7km-f9ab5a9505d09da5aa5487f2aa0c26ff av_two_fifth  avia-builder-el-3  el_after_av_three_fifth  avia-builder-el-last  flex_column_div  '     ><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-289w6fa-59f381316c2ae8ae2ab3f42a66478756\">\n.avia-section.av-289w6fa-59f381316c2ae8ae2ab3f42a66478756{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/sailandprotect.com\/wp-content\/uploads\/2026\/03\/image-205.png);\nbackground-position:0% 100%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-289w6fa-59f381316c2ae8ae2ab3f42a66478756 main_color avia-section-large avia-no-border-styling  avia-builder-el-4  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='no-repeat'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1993'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-272u3ye-6b87ee8d13f9968f1dfd571fe5df72d9 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-272u3ye-6b87ee8d13f9968f1dfd571fe5df72d9\">\n.flex_column.av-272u3ye-6b87ee8d13f9968f1dfd571fe5df72d9 .avia-curtain-reveal-overlay{\nz-index:100;\n}\n<\/style>\n<div  class='flex_column av-272u3ye-6b87ee8d13f9968f1dfd571fe5df72d9 av_one_half  avia-builder-el-5  el_before_av_one_half  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-top  '     ><div class='avia-curtain-reveal-overlay av-animated-when-visible-95 animate-all-devices curtain-reveal-btt'><\/div><section  class='av_textblock_section av-mpmshvg5-162ad8aad4d73010da85eda2070741ed '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p class=\"isSelectedEnd\">At Sail &amp; Protect, we understand that unexpected situations may arise. Our cancellation policy is designed to provide transparency and flexibility for our clients while ensuring the proper organization of our experiences, the availability of our vessels, and the management costs associated with each booking.<\/p>\n<h3>Cancellations by the Customer<\/h3>\n<p class=\"isSelectedEnd\"><strong>More than 15 days before the experience date<\/strong><\/p>\n<p class=\"isSelectedEnd\">The amount paid will be refunded, less a 10% booking management fee.<\/p>\n<p class=\"isSelectedEnd\">This fee covers booking administration, processing, and management services that have already been carried out and is therefore non-refundable.<\/p>\n<p class=\"isSelectedEnd\"><strong>15 days or less before the experience date<\/strong><\/p>\n<p class=\"isSelectedEnd\">No refund will be issued for any amounts paid.<\/p>\n<h3>Cancellations by Sail &amp; Protect<\/h3>\n<p class=\"isSelectedEnd\">If Sail &amp; Protect is unable to provide the booked experience due to reasons beyond the company&#8217;s control, such as adverse weather conditions, external restrictions, force majeure, or any other circumstances that prevent the service from being carried out safely, the customer will be offered one of the following options:<\/p>\n<ul data-spread=\"false\">\n<li>Reschedule the experience to another date at no additional cost, subject to availability.<\/li>\n<li>Enjoy the experience on a similar vessel, subject to availability.<\/li>\n<li>If neither of the above options is possible, the amount paid will be refunded, less a 10% booking management fee.<\/li>\n<\/ul>\n<h3>Cancellations Due to Reasons Attributable to Sail &amp; Protect<\/h3>\n<p class=\"isSelectedEnd\">If the experience cannot take place due to a reason directly attributable to Sail &amp; Protect, such as a vessel breakdown, unexpected maintenance, or any other internal circumstance preventing the contracted service from being provided, the customer may choose between:<\/p>\n<ul data-spread=\"false\">\n<li>Rescheduling the experience to another date at no additional cost, subject to availability.<\/li>\n<li>Receiving a full refund of all amounts paid, with no deductions.<\/li>\n<\/ul>\n<h3>Booking Modifications<\/h3>\n<p class=\"isSelectedEnd\">Requests to change the booking date must be made at least 15 days before the scheduled experience and are subject to availability.<\/p>\n<p class=\"isSelectedEnd\">If the requested change results in a price difference, the customer will be required to pay the applicable amount.<\/p>\n<p class=\"isSelectedEnd\">Requests submitted 15 days or less before the scheduled experience may be declined by Sail &amp; Protect without any entitlement to a refund.<\/p>\n<h3>Weather Conditions<\/h3>\n<p class=\"isSelectedEnd\">The safety of our guests and crew is our highest priority. The final decision regarding whether an experience will proceed, be modified, or be cancelled rests exclusively with the captain or an authorized Sail &amp; Protect representative.<\/p>\n<p class=\"isSelectedEnd\">If weather conditions do not allow for safe navigation, customers will be offered the opportunity to reschedule the experience at no additional cost, subject to availability.<\/p>\n<p class=\"isSelectedEnd\">Light rain, cloudy weather, moderate wind, or other conditions that, in the captain&#8217;s judgment, still allow for safe navigation shall not constitute valid grounds for cancellation or a refund.<\/p>\n<h3>No-Show Policy<\/h3>\n<p class=\"isSelectedEnd\">Failure to arrive at the agreed location, date, and time without prior notice will result in the forfeiture of all amounts paid, with no right to a refund or rescheduling.<\/p>\n<h3>Exceptional Circumstances<\/h3>\n<p class=\"isSelectedEnd\">Sail &amp; Protect may, at its sole discretion, consider requests for cancellations or booking modifications outside the established deadlines. Any exception granted shall not constitute a precedent or create any obligation with respect to future bookings.<\/p>\n<p>By confirming a booking, the customer acknowledges that they have read, understood, and accepted this Cancellation Policy.<\/p>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2515xk6-07bf0436842f35b99849200040bfee81\">\n.flex_column.av-2515xk6-07bf0436842f35b99849200040bfee81 .avia-curtain-reveal-overlay{\nz-index:100;\n}\n<\/style>\n<div  class='flex_column av-2515xk6-07bf0436842f35b99849200040bfee81 av_one_half  avia-builder-el-7  el_after_av_one_half  el_before_av_hr  flex_column_table_cell av-equal-height-column av-align-top  '     ><div class='avia-curtain-reveal-overlay av-animated-when-visible-95 animate-all-devices curtain-reveal-btt'><\/div><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpmsici0-06f903eff4587d978515b28471a56c9c\">\n.avia-image-container.av-mpmsici0-06f903eff4587d978515b28471a56c9c img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-mpmsici0-06f903eff4587d978515b28471a56c9c .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-mpmsici0-06f903eff4587d978515b28471a56c9c av-styling- avia-align-center  avia-builder-el-8  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-811 avia-img-lazy-loading-not-811 avia_image ' src=\"https:\/\/sailandprotect.com\/wp-content\/uploads\/2026\/04\/2-lATERAL-845x563.jpg\" alt='' title='Sail &amp; Protect - Alquiler de barco en Mallorca'  height=\"563\" width=\"845\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. 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